Terms and Conditions

Effective Date: 02 January 2025

Welcome to FamePods.com! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before using our platform.

1. Introduction

FamePods.com ("FamePods", "we", "us", or "our") is a marketplace that connects studios with content creators, brands, and businesses looking to book spaces for content creation, fitness, and other professional purposes.

These Terms govern your use of the website, studio listings, bookings, payments, and all other services provided by FamePods.

By using FamePods, you agree to these Terms. If you do not agree, please do not use our services.

2. Definitions

• “Studio Partner” – A business or individual listing their studio space on FamePods.
• “Creator” – A user booking a studio for content creation, fitness, or business purposes.
• “User” – Anyone using the FamePods platform, including Studio Partners and Creators.
• “Booking” – The process of reserving a studio through FamePods.
• “Services” – All features, tools, and offerings provided by FamePods.

3. Account Registration & Use

• To use FamePods, you must create an account with accurate information.
• You are responsible for maintaining the security of your account.
• FamePods reserves the right to suspend or terminate accounts violating our policies.

4. Studio Listings & Bookings

For Studio Partners (Listing a Studio)

• Studio Partners must provide accurate details, pricing, and availability.
• FamePods reserves the right to verify and approve/disapprove listings.
• Studios must honor confirmed bookings and maintain high service standards.
• Studios can choose from three cancellation policies: Easy, Flexible, or Strict (explained below).

For Creators (Booking a Studio)

• Users must review studio descriptions, pricing, and policies before booking.
• All payments are processed securely, and refunds follow the studio’s cancellation policy.
• The studio’s cancellation and refund policy is displayed at the time of booking and sent via email along with the invoice.
• Users must respect studio rules, equipment, and property.

5. Payments, Cancellations & Refunds

For Creators (Booking a Studio)

• All payments are securely processed via FamePods’ payment gateway.
• Refunds and cancellations are subject to the studio’s selected policy, enforced at three levels:Easy, Flexible and Strict.
• Before booking, it is the Creator’s responsibility to read and accept the studio’s cancellation and refund policy.
• The studio’s cancellation policy is:Displayed on the screen at the time of booking.
• Sent via email along with the invoice after booking confirmation.

For Studio Partners (Listing a Studio)

• Studios must select a cancellation policy (Easy, Flexible, or Strict) when listing their space.
• If a studio cancels a confirmed booking, the Creator will receive a 100% refund of the amount paid to the studio.
• 100% refund of FamePods’ convenience fee.
• Studios that frequently cancel bookings may face penalties, reduced visibility on the platform, or account suspension.

Platform Fee & Non-Refundable Charges

• If a Creator cancels a booking, the refund amount (if any) is determined solely by the studio’s cancellation policy.
• The platform fee is non-refundable in all cases except when a studio cancels a booking.
• Any transaction fees, currency conversion charges, or processing fees are also non-refundable.

Postponements & Rescheduling

• Postponements are subject to the studio’s policy. FamePods does not guarantee rescheduling unless explicitly mentioned in the studio’s policy.
• If a studio allows date changes, the Creator must coordinate directly with the studio.

Cancellation Process

• To cancel a booking, users must go to their FamePods dashboard and follow the cancellation steps.
• Refunds (if applicable) will be processed according to the studio’s selected cancellation policy.
• In case of disputes, FamePods will act as a mediator but does not override the studio’s policy.

Dispute Resolution

• If there is a disagreement regarding a refund, FamePods will review the case based on communication records, booking details, and policy terms.
• FamePods is not responsible for issuing refunds beyond what is covered under the studio’s cancellation policy.

6. Platform Guidelines & Conduct

• Users must not engage in illegal, abusive, or inappropriate behavior.
• FamePods has the right to remove content, suspend accounts, or take legal action for violations.
• Misuse of studio spaces, damaging property, or breaching contracts will result in penalties or bans.

7. Liability & Disclaimers

• FamePods is a marketplace and does not own or operate the listed studios.
• We are not liable for disputes, damages, accidents, or losses during studio bookings.
• Users assume all risks associated with studio use and bookings.
• Studios are responsible for maintaining a safe and legal environment.

8. Intellectual Property

• FamePods and its content (logos, text, website design, etc.) are protected by copyright.
• Users may not copy, modify, or distribute FamePods content without permission.

9. Privacy Policy

Your use of FamePods is also governed by our Privacy Policy, which explains how we collect and use your data.

10. Termination & Account Suspension

• FamePods may suspend or terminate accounts that violate these Terms.
• Users can delete their accounts, but all pending bookings must be fulfilled before closure.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of [UAE & India].
• Any disputes shall be resolved through arbitration or legal action in the respective jurisdiction.

12. Support & Contact Information

For any questions regarding these Terms, please contact us at:

📩 Email: support@famepods.com

📞 Call Support | 💬 WhatsApp Support

By using FamePods, you agree to these Terms and Conditions. Happy creating!